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Smart Bro Quickfix Internet Connection Diagnosis

Published on 16 Aug 2007 at 9:40 pm. 56 Comments.
Filed under Wireless, TechTips.

Hi this is Edwin otherwise known as Ka Edong on technobiography.

In this podcast, I’m going to talk about Smart Bro Quickfix.

Smart Bro Quickfix is an application that can be downloaded at the smart website; it’s a diagnostic application that you run when you’re having problems with your Smart Bro connection. It advertises a one button diagnosis so you will be able to check the internet connection of your Smart Bro. You’ll be able to check things like:Smart Bro Quickfix

  • Latency
  • Trace route
  • Ping
  • Speed test

It also has the announcement and feedback modules so that you can communicate more easily with Smart Bro technical support. It also has some announcements where smart bro will be announcing new features, promos or bill payments schedule.

I’m downloading Smart Bro Quickfix right now. I haven’t been having any problems with SmartBro so I haven’t tried Quickfix but I like the idea. It’s a good idea for Smartbro to come up with this; it’s just a matter of whether it works and whether it works for the customers.

But it’s a good idea, it helps Smart Bro lessen the burden on all the many calls I’m sure they get from their customers. It’s also good for the customers -it lessens the stress of having to figure out what the problem is with the Smart Bro connection.

So try getting the Smart Bro Quickfix application. It’s a 6MB windows installer file that you will find at: http://www.smart.com.ph/smartbro

Check it out!

podcast permalink: Smart Bro Quickfix Interet…

EdXcribe

11 August 2007
Technobiography

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    		•

    56 Comments to ‘Smart Bro Quickfix Internet Connection Diagnosis’:

    1. esti on 21 Aug 2007 at 12:22 am: 1

      doesn’t work in windows vista. maybe someone knows the programmers of the program? hehe (long shot)

    2. lorelie c. damian on 4 Sep 2007 at 1:46 pm: 2

      Gud day!
      I just want to ask how to use this quick fix.
      Note : I already install this quick fix.
      Thanks

    3. ka edong on 4 Sep 2007 at 8:08 pm: 3

      Try clicking the following …

      Start > Programs > SmartBro Quick fix

    4. marites varias on 9 Sep 2007 at 11:45 pm: 4

      i justt want to know how to use the quick fix

    5. shellavalentin on 10 Sep 2007 at 11:09 am: 5

      how can i install quickfix to my computer?

    6. ka edong on 13 Sep 2007 at 10:38 am: 6

      download the setup file: http://www.smart.com.ph/smartbro/shared/resources/quickfix2.msi

      Double-click the installer then follow directions

    7. jaypee on 15 Sep 2007 at 10:17 pm: 7

      my quickfix wont work because my dad 4got the username and password.. pls help me where can i get it back…

      just email me at terrymcginnis86@yahoo.com

    8. ka edong on 16 Sep 2007 at 9:54 am: 8

      call the smartbro hotline (6727288 or *1888 on your smart cellphone) and ask for your username, ask for reset of password.

      goodluck!
      ka edong

    9. Aeldrid on 20 Sep 2007 at 8:30 pm: 9

      pwd bang mag add ng another pc sa smart bro? how to configured? thanks!

    10. Willem Fortuin on 28 Sep 2007 at 10:14 pm: 10

      Where is the version for the OS of the future: Linux (present everywhere already today)….

    11. Macadamia on 3 Oct 2007 at 10:48 am: 11

      Good day!

      I am the developer of SmartBro’s QuickFix.

      you can forward comments/rooms for improvements to me at at_macph@yahoo.com.

      Currently, the software only runs for Windows 98 to Windows XP. As so date there are no Linux and Mac versions.

      Thanks.

    12. ka edong on 3 Oct 2007 at 12:40 pm: 12

      thanks! that’s huge help putting your address.
      ka edong

    13. Macadamia on 4 Oct 2007 at 3:04 pm: 13

      Hi there!
      I would like to inform you guys that QuickFix 2.1 is out.

      It produces a more detailed assessment if a problem is encountered.

      Thanks.

      Please uninstall your previous quickfix and install 2.1.

    14. angel on 24 Oct 2007 at 2:17 pm: 14

      good for ma computer getting faster

    15. Xeyor da fool on 30 Oct 2007 at 2:58 pm: 15

      paano ba toh?

    16. k on 30 Oct 2007 at 3:00 pm: 16

      how do i download this..?

    17. ea_KillaDuH on 4 Nov 2007 at 12:14 am: 17

      ask ko lang po. pano maayos ung nadidisconnnect na internet connection ng smartbro namen.. sometimes kasi nasa kalagitnaan kana ng chatting then suppriselingy it began to be disconnect..the twopc monitor on my taskbar the light dissappearing nor blinking.then i do the restart or the plugin plugout situatuion, but aint able to be.wala d na makabalek sa connection.. how you may suggest for my problem

    18. pidodagreat on 5 Nov 2007 at 7:54 am: 18

      nyeehh..sabihin nio…walang kwenta ang smart bro..ang bagal talaga sobra..dami pa problems..
      endi naman talaga 384 kbps…yan..
      mag pldt myDSL na lang kau…

    19. borgieee on 22 Nov 2007 at 2:49 pm: 19

      Tama kayo mga subscribers, kagaya ko agent pa naman di ako nagpakabit ng smartbroken na yan.Ang dami kung nabasa halos Mga Negative Comments about this broadband service.Kahit mga Clients ko wala pang 1 week ayon txt ng txt sa akin wala daw connection.As an agent alam ko lahat tungkol sa wireless internet or wireless networking.I do have my own wireless setup like as bridge…configuring the canopy settings, Ip dynamic Ip, router, sharing, etc etc. At ito mga SmartBroken…Nagshare kayong lahat sa isang server yun ang reason bumabagal yung connection nyo..lahat nang Pc users ngayon marunong ng magdownload.1 cellsite has 6 servers on it..kaso pag ikaw ay napunta sa server na doon marami ang user na mahilig mag download don ka mabubwisit.Kahit nga wired connection bumabagal pa naman, how much more if it is wireless tapus shared pa.1 server 384kbps lagay natin 20 users lang tapos 10 users doon mga mahilig mag download…hahahahaha.Ito ang sabi ni Smart 384kbps..yun ang speed advertized speed nila..hindi 384kbps per subscriber…384 pinaghatihati ninyo lahat ang server na may 384 bandwidth at isa pa walang CIR o commited Information Rate na binigay ni Smart..so pag downtime talagang down ang speed mo hanggang 2kbps.So dapat magbigay cla nang CIR kahit half of the advertzd sped nila pwedi na.If you want to have internet connection with CIR subscribe to smart corporate o enterprise edition 388kbps with CIR at email add at php 2,200 or 588kbps @ php6,200/months yun talagang may CIR at both has its own Dynamic IP, kagaya ng Bro na yan Static IP lang yan naka DHCP kasi shared bandwidth at connection.. Ano ? did you get my point?I hope malinaw lahat so if your planning to get 1 then accept the conditions.If you are an IT or a computer wizard make sure you know your canopy IP at saka Server IP para naman ma check mo always yung connection mo.

    20. `r|zaean on 22 Nov 2007 at 8:15 pm: 20

      ano po ba ung canopy IP at tsaka server IP na nabanggit mo borgieee d2?

    21. ahm on 26 Nov 2007 at 10:37 am: 21

      free po b tong smart bro quickfix?

    22. anna on 28 Nov 2007 at 8:54 am: 22

      super hassle ang smartbro.tapusin ko nga lang contract ko tapos mag pldtdsl na lang ako

    23. koldoroy on 12 Dec 2007 at 8:01 am: 23

      ang hirap magconnect kahit anong oras!laging walang connection.ewn ko ba bkit dami pa din naloloko g smartbro….isa na kami dun.PANGIT TALAGA!

    24. sawa na sa broken connection on 13 Dec 2007 at 2:34 pm: 24

      ay nako.. wala nmn magagawa ang quick fix na ito kung sakal man may problem na sa connection nyo. paggamit nyo nito at the end contact costumer rep. rin ang sasabihin… buti sana kung gumagawa agad ng action ang mga field eng. nila.. eh wala eh.. siguro sakakatawag ko sa kanila naka 10 service report number na ko na galing sa kanila… at ala parin nangyayari… tataposin ko nalng siguro contract ko dito.. din lipat iba nalng…

    25. tony on 18 Dec 2007 at 9:44 pm: 25

      bkt ang bagal ng smart bro?nagsisisi aq kung bakit pa aq nagpakabit..ang bagal bagal lagi ng connection..kht anong oras ang bagal..

    26. tony on 18 Dec 2007 at 9:49 pm: 26

      hello to ol smartbro subscriber..ganun b tlga ung smartbro?ang bagal ng connection?haaayyy nagsisisi aq kung bakit aq nag smartbto..dpat pla my dsl nlng..

    27. smartbokengurl on 20 Dec 2007 at 1:18 pm: 27

      yup!!! I’m also 1 of the victim of this smart-”always” broken connection.All negative comments written in this forum are right!
      My OS is also vista hence this QUICKFIX bullshit don’t even works for me! Well 5 months more I’ll be free from this internet hell!

    28. esti on 20 Dec 2007 at 4:01 pm: 28

      Macadamia: wow ngayon ko lang nabasa na may nagpost na developer ng quickfix.

      although di ko naman kelangan ang quickfix anytime soon (one of the lucky ones blessed with a working smart bro connection — may kasama pa ko sa pole na isa pang modem nung kapitbahay ko hehehehe).. kelan labas or may pag-asa ba na lumabas yung quickfix for vista?

    29. mike on 24 Dec 2007 at 11:21 am: 29

      i have quick fix but i forgot the user name and password pls help me smart bro!! michaelrey_0731@yahoo.com or .ph

    30. chuwariwap on 27 Dec 2007 at 10:12 pm: 30

      LALO na ako!! hinde ako satisfied sa connection ng smartbro.. tapos late pa sila kung e update ur account.. kahit naka bayad kana. yun parin ang bill mo..tapusin ko nalang yung contract ko dito.. lilipat na ako sa kapuso.hirap talaga pag kapilya lang…masarap pag kapuso malakas na ang signal masarap pang ma mahal…get get aw!!!ate kuyah lipat na keo!! awwWW!!!

    31. rachelle on 28 Dec 2007 at 8:02 am: 31

      pde bang smart bro sa windows vista?

    32. jhabokis on 30 Dec 2007 at 1:38 pm: 32

      ano dpt gawin ntn?
      eh my kontrata and smart?
      nagba2yad tyo ng gn2 connection ntn?
      bd3p nmn!!!

    33. maverick_711 on 3 Jan 2008 at 4:23 pm: 33

      bakit po kaya nag e-error yung antena sa quick fix 2.1

    34. Pao on 9 Jan 2008 at 5:03 pm: 34

      yung sa gumawa ng QuickFix, sana magawan mo ng paraan na yung winsock connection mo to smart will connect to 10.0.0.1 or 192.168.224.1 and perform a quick diagnostic of the account and the canopy.

      Kasi nagtataka ako, sinasabi ng quickfix software na hindi maka konek directly sa smart even if yung given ip ay na pping..

      Right now, for the first time, nag down ang smartBro ko, within a span of less than 1 month. Grabe, totoo pala na ang mga negative comments ay totoo pala. Worst comes to worst ipapa putol ko na ito within this week, habang covered pako ng 30day rebate..

      Masipag lang magpasok ng mga new installs ang smart, pero pag may account kana, BAHALA kana sa BUHAY mo. f**k tlga.

    35. zhairuz on 10 Jan 2008 at 6:49 pm: 35

      Hi…
      I’m Dennis from pasig..ask q lng po why d n gumana ung quick fix q.. msnwsck.ocx po ung lumalabas n error…ng change lng nman aq ng auc..all user controll sa vista os q…

    36. ugat on 13 Jan 2008 at 3:35 am: 36

      disconnect nyo na ko sa smart bro nyo gago program nyo quick fix di gumagana. inutil

    37. dahilig007 on 13 Jan 2008 at 1:09 pm: 37

      i just downloaded this Quickfix 2

      then suddenly while im Installing it
      it goes with the Dialogue box that says:

      Error Can’t find msimg32.dll >__

    38. logan on 15 Jan 2008 at 8:51 pm: 38

      nadownload ko na quick fix kaso hindi naman gumgana sa pc ko.. nu ba dapat ko gawin?? hindi kasi ako satisfied sa connection ko ngaun ehh… guys pls help
      me.. tanx

    39. esti on 16 Jan 2008 at 1:05 am: 39

      Hi guys, try backreading some of the comments… may nagpost na developer daw sya ng quickfix. so malamang nababasa nya mga hinaing natin (kasi ako di rin nakakagamit ng quickfix — sayang sa promo nila dati).

      although hinay hinay lang ha.. being in the same profession as the developer hindi biro ang gumawa ng software. although sana nga gumagana sa vista. LAWL

      dun sa mga nag eerror na installations, etc. kung sa vista nag error talagang walang magagawa to fix it. (unless maglabas bago version ang smart: macadamia are you there yet?)

      wishing you all patience as long as edsa from kamuning to mantrade,

      esti, ang hayup na nabiyayaan ng smarter bro connection — along with the other users sa neighborhood (kita ko antenna nila hehehehe)

    40. Terry on 18 Jan 2008 at 1:34 pm: 40

      sir, I have already installed the quickfix ,but the speedtest does’nt work,
      Does it have something to do with internet connection setup or on the windows update.

    41. ka edong on 21 Jan 2008 at 1:19 pm: 41

      Hi Terry,
      try contacting the developer directly: at_macph@yahoo.com

    42. ley on 21 Jan 2008 at 7:46 pm: 42

      2 weeks plang ako sa smartbro.. sa ning ung mabilis talaga.. pero habang tumatagal yata bumabgal, iniicp ko 2loy baka my probleme pc ko. pati sa YM.. soooooo…… bagaaaaaaal mgconnect. kainis.

    43. Terry on 25 Jan 2008 at 10:22 pm: 43

      thanks for the response ka edong

    44. rampa on 28 Jan 2008 at 12:34 pm: 44

      hay nako kahit saan ka mapunta ganito pa rin mga comments!Smartbro really nice if only you know how to tweak your canopy.

    45. KIOSKY on 28 Jan 2008 at 11:43 pm: 45

      BWISIT TALAGA, I LEARNED A LOT TONIGHT!

    46. ayia on 6 Feb 2008 at 11:03 pm: 46

      maro jud ning smartbro diay? bantog ra nga naa juy contract nga 1 year, kay daghan ang dili ganahan dayun human sa pipila ka adlaw. dayun no choice, kay di man ka ka unsubscribe kung di mahuman ang one year contract! giatay! maru jud!

    47. paopao9 on 11 Feb 2008 at 1:04 pm: 47

      asar tong quickfix a. di ko na maregister. tama na pati ugn ref Id ko. amp

      broken na connection tlga. kalagitnaan lng laro ko dc ng dc asarrrrrrrrrrrrrrr
      lapit nko sa cellsite. i just thot id have a very good connection, un pla 2 weeks lng ok. aft nun. ayun na

    48. chaoz on 3 Mar 2008 at 6:02 pm: 48

      smart bro f gud sa mga nagtitipid.. aaminin ko mhina nga ang smartbro.. pero dpt nung nagpakabit kau/ kung magpapakabit kau here are some checklist::
      1.(eto npakaimportante) be sure to inspect in ur area na my malapit na tower ng smart, kc wireless yan so aasa yan sa tower ng provider nia..
      2. f u want to reach 300+kbps conection in ur pc must be gud to..amd 3000+ ur higher/p4 2ghz or higher.. 512-1 gb of ram.. pra tlga mabilis din un programs n magagmit. khit mabilis ang conection kung mabagal ang pc wla din. mas ok pa ung mabilis ang pc na my mbgal na conection..
      3. pag mabagal tlga palit kau ng DSL wahahahaha…

      sa experience ko lng ang importante MALAPIT KAU SA TOWER NG SMART. kc ako ang smartbro ko ginagamit ko sa cafe 7 units pa… mga customer ko mhilig pa yan sa mga OL games.. pero cympre mhina to pg my mga youtube/or any downloads.. sa akin restrict ang mga sites na my mapapanood, downloads etc. so no problem ako sa smartbro ok nmn.. nsa diskarte lng yan,kc 384kbps mbilis nrin yan kung kya mong idiskarte. kc ako nkakapagDL pa ako habng naglalaro cla ng OL games no hustle..so un lng..check no. 1 pinakaimportante po yun… pero cympre ipapacut ko rin to pag nagdagdag na ako ng pc ko. d nia n kakayanin. ^_^ pero kong iisa lng po mo.. ok ang smartbro

    49. wombat on 4 Mar 2008 at 12:57 pm: 49

      ka edong

      ask ko lang kung ano magandang broadband connection? right now we are using PLDT weroam in the office (3mbps), so far wala naman kaming naging problema kaya lang 1 PC lang ang nagagamit namin. In 2 weeks time magpaparenovate kami ng clinic and gusto ng boss ko magkaron ng internet access all 5 PC’s in the office pero ayaw nya yung WEROAM. Ano po or saan po kaya magandang magsubscribe?

      Thanks for your help!!! ;)

    50. ka edong on 4 Mar 2008 at 8:14 pm: 50

      Hi Wombat,

      Here’s a tip. Ask your neighbors what their internet connection is and if they’re happy with the connection.
      Ibig sabihin, kung Smart Bro sila at may 5PCs silang connected (for example), at satisfactory naman ang connection nila, chances are, you will have a satisfactory internet connection too.

      If your neighbor’s connection is Bayantel DSL or PLDT DSL, find out from them if they’re happy with the connection and the service.

      Goodluck!

      ka edong

    51. wombat on 5 Mar 2008 at 10:17 am: 51

      ok sir,,,thanks! ;) (hello to your cute bro- eric!)

    52. sylar on 5 Mar 2008 at 2:47 pm: 52

      cool lang kayo mga tol.. smartbro (ken) user din ako halos isang taon na. Sa tignin ko depende lang sa lugar yan. Tama nga na hindi porket 384kbps ang inaadvertise nila yun din ang makukuha mo. That is the maximum bandwith na kaya nilang ibigay para sa plan na php999.00 yun po yun. Dito sa pampanga wala akong problema sa smartbro (ken) im using their plan 999 internet connection pero nakakakuha ako ng 1.5mbps. Well, depende lang talaga sa lugar. Kaya kung nakakarinig kayo na pangit na ang service ng smart sa inyo?? eh bakit pa kayo magpapakabit.

      Matalino ang nagtatanong!

      speedtest proof –> http://www.speedtest.net/result/222312716.png

    53. Siony Delima on 20 Mar 2008 at 11:40 am: 53

      101 039 0884 this is my ‘’Refference number'’..i want my connection back laging na lang wait 24 hours !!! ano ba to…!! fully paid na ako hanggang ngayon 4 days wala pareng connection…dami ninyo palusot and then yung number ninyo hindi avaiable!!

    54. BURAOT NA on 1 Apr 2008 at 7:03 pm: 54

      victim daw ako ng piracy at hindi genuine ang microsoft ko. lagi me ganun message sa screen ko. makakatulong ba saken ang quickfix na to? imbyerna n koh

    55. Macadamia on 9 Apr 2008 at 2:36 pm: 55

      if you have problems with quick fix please go to

      http://www.smartbro.com/

      para masagot ko yung mga tanong ninyo

      thanks.

    56. roland on 24 Apr 2008 at 3:14 pm: 56

      mabagal talaga ang smartbro

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