PLDT Waho - Work at home call center solution

June 3rd, 2007 | by ka edong |

The w@ho (Work At Home) PLDT Advertisement on Inquirer reads:

Off the top of your head… How many call center agents are you going to lose this year?

w@ho (Work At Home) is service of PLDT that equips call center agents with a high-quality internet connection at home. Quality of connection is (supposedly) so good that they can take voice calls (voip) and connect to their employer’s call centre infrastructure as if they were right there inside the call center office.

This is a good solution. It will help our call center kababayans “get a life”. It gives call center agents more time with family at home, reduces commute time and reduced risk from travelling during odd hours.

It also helps call centers bring down operating costs. For example, the call center can have 1,000 agents at their respective homes and won’t have to maintain a large office space. All the other costs of maintaining a flock of 1,000 agents (electricity, security, supplies etc.) will be reduced.

Lastly, this allows more of our workforce to enter into the call center industry which, prior to working at home, requires the physical presence of an agent at the call center’s office. Now a single mother, for example, won’t have to sacrifice her call center career because she can have both career and time with the baby.

Contact PLDT for W@ho inquiries: www.pldt.com.ph , bizsol@pldt.com.ph , 177 / 688-2700 / 1-800-100-BIZSOL

ka edong

Popularity: 11%

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    1. 60 Responses to “PLDT Waho - Work at home call center solution”

    2. By Miguel on Jun 3, 2007 | Reply

      I wonder if there are pure virtual Philippine call centers already…

      [Reply to this comment]

    3. By JP Loh on Jun 3, 2007 | Reply

      This will work for call centers that don’t handle sensitive information. The problem is that most call centers do.

      Majority of them are outbound campaigns which are call centers’ primary source of income.

      [Reply to this comment]

    4. By ka edong on Jun 4, 2007 | Reply

      hi jp,

      Thanks for sharing!

      I think there are ways to handle sensitive info, both human and systems solutions.
      Entrepreneurs make it work, corporations can too.

      I have a friend with a Medical transcriptions business.
      Around 70% of his transcriptionists work from home (or at their nearby internet shop).
      Some of his transcriptionists he has *never* met face-to-face.

      [Reply to this comment]

    5. By Xander on Jun 20, 2007 | Reply

      If someone was interested in this, where does one apply?

      What other work at home can there be? Aside from doing call center stuff?

      [Reply to this comment]

    6. By ka edong on Jun 20, 2007 | Reply

      I believe it’s a corporate solution. Not available for retail customers.
      Other work at home stuff: medical/legal transcriptions, animation, digital design, autocadd, editing, picking one’s nose
      … think of any computer/telephone-based work that does not require physical presence in the office — these can be done at home.

      :-)

      [Reply to this comment]

    7. By Mhel on Jul 16, 2007 | Reply

      Hi ka.edong, i just want to know how to apply for this kind of job.Im a full time Mom but would want to have a job that will help our financial needs.God bless you

      [Reply to this comment]

    8. By ka edong on Jul 16, 2007 | Reply

      hi mhel.

      This is not an online job offer. it’s a corporate solution to enable enterprises to allow their call center agents to do their work from home.

      see http://www.2minutecommute.com/ for some ideas on how to work from home.
      Goodluck!

      mabu-hey!
      ka edong

      [Reply to this comment]

    9. By relyk on Jul 17, 2007 | Reply

      this is good, but problem with most pldt modems, it doesn’t work with VoIP devices, needs to do major reconfiguration first, and it sucks big time!

      [Reply to this comment]

    10. By ka edong on Jul 18, 2007 | Reply

      major reconfiguration of PLDT modems? Really?
      I suppose that will be covered for the subscriber by the W@ho service team.

      [Reply to this comment]

    11. By Josefina C. Chua on Sep 16, 2007 | Reply

      I read about WAHO and am very interested. I am a plain housewife, 56 years old, a college graduate w/ past office working experience, good fluent English,can truly communicate and has lots of free time. How do I get this call center job that will allow me to work at home? Please refer me. Thank you very much.
      Josie Chua josie_c_chua@yahoo.com (– deleted Josie\’s personal info, inserted Josie\’s email address – by ka edong)

      [Reply to this comment]

    12. By Mabsi on Sep 16, 2007 | Reply

      Josie Chua, email us and let’s see what we can do together…

      [Reply to this comment]

    13. By ka edong on Sep 16, 2007 | Reply

      goodluck Josie and Mabsi!

      [Reply to this comment]

    14. By laine on Sep 16, 2007 | Reply

      my sister is interested too.. but she doesnt know where to inquire.. she was a former call center agent and a single mom.. help please…?? thanx a lot and Godbless!

      [Reply to this comment]

    15. By ka edong on Sep 16, 2007 | Reply

      Mabsi of the colayco foundation has something to offer ….
      try contacting Mabsi at info@colaycofoundation.com

      [Reply to this comment]

    16. By Ma. LIza M. Porta on Sep 17, 2007 | Reply

      Hi,

      Could you please assist me on how I can apply on WAHO? Thank you.

      [Reply to this comment]

    17. By vanessa on Sep 19, 2007 | Reply

      please assist me how to apply for waho i used to work for a call center,could this be appled for individually or you need to have a company??reply asap please thanks.

      [Reply to this comment]

    18. By Kaye on Sep 19, 2007 | Reply

      Hi,
      I’m in hongkong now and is currently employed.I want to make my free time after work productive.I can also use my day offs.Where do i apply? Thanks and God Bless.

      [Reply to this comment]

    19. By elizabeth r. halican on Sep 20, 2007 | Reply

      hi,
      i’m a housewife, nothing to do at home for i have an efficient household helper who do the work for me. i want earn some money to assist my husband in our household expenses. thank you

      [Reply to this comment]

    20. By Vilma A. Sepe on Sep 20, 2007 | Reply

      I got hold of the Phil. Daily Inquirer Sept. 16, 2007 issue and I read about the PLDT WAHO. I am very interested to know more about PLDT WAHO, to make use of my free time at home. Please give more info and details on how to apply. Thank you so much.

      [Reply to this comment]

    21. By ka edong on Sep 20, 2007 | Reply

      dear visitors,

      Glad to have you visit my site. Turns out I’m on top of search engine results for “pldt waho”.

      I sent a note to Noel Bautista of http://www.2minutecommute.com . hope he can answer some of your questions …

      I’ll provide info when i find more.

      Mabuhay!
      ka edong

      [Reply to this comment]

    22. By Cristy Corpuz on Sep 24, 2007 | Reply

      I was working in a call center right now but I want to have a extra income.

      Please Help….
      Pls. email me ….

      [Reply to this comment]

    23. By ka edong on Sep 25, 2007 | Reply

      Sent to my email:

      dear ka edong,

      am a little bit scared on companies advertising home based jobs because after informing you of what to do information, they are in the end asking for money as registration fee.

      i think this is not proper because they need your services and if one qualifies or can do the job why ask for registration fee?

      besides i don’t know how to background check this company.

      i need your advise. thank you.

      My reply:

      I don’t have the details of your dealings with this company. These are some of the questions I would ask:

      What do they offer?
      What are they asking for from you (service / money / time)?
      What is the name of the company?
      Is it based in the Philippines?
      What is their office address, phone number, website, email address?
      What is their SEC registration or business registration number?

      ka edong

      [Reply to this comment]

    24. By Paul S. Olivenza Jr. on Sep 27, 2007 | Reply

      Hi. I’ve read all about the WAHO ad in the Daily Inquirer on it’s issue dated Sept 16. And I’ve sent an email to bizsol@pldt.co.ph inquiring about the offer but haven’t goten any reply up to this time.

      Is this for real or what?

      I’m an ex OFW, 45 years old, a college grad with vast office working experience and can communicate in English pretty well having worked in a U.S. territory for 10 years.

      I’m interested but can’t get any details on this matter.

      Any help?

      [Reply to this comment]

    25. By Gilbert De Castro on Sep 27, 2007 | Reply

      I managed a Hardware and Lumber.I have many hours spent in a computer at my store and I want that time in good use.I lived in Australia for 3 years and I can communicate in English.I’m interested at your PLDT WAHO.

      [Reply to this comment]

    26. By nellie pineda on Sep 27, 2007 | Reply

      I’ve read about PLDT-WAHO in the PDA, I’m a housewife and I want to have an extra income. I am interested to apply. Please email me the details of this program.

      Looking forward for your response. Thank you

      [Reply to this comment]

    27. By julie ann florita on Oct 1, 2007 | Reply

      hey sir and mom,
      hello!im just want to knw about the pldt callcenter do u hav a hiring about callcenter out bound and in bound?im willing to work in ur country and i want more experience and more knwodledge about it.

      [Reply to this comment]

    28. By julie ann florita on Oct 1, 2007 | Reply

      hello sir i just want to ask about this job.i need more info and im willing to work here in and outbound or local in callcenter.tnx

      [Reply to this comment]

    29. By alpha on Oct 10, 2007 | Reply

      keep me posted (or add me to ur mailing list?)
      or just leave ur email here il contact you.. (owner:pls dont expose my email to avoid spammers) tnx

      [Reply to this comment]

    30. By ka edong on Oct 10, 2007 | Reply

      Just come back again, see if there are new leads from other visitors. thanks. - ka edong

      [Reply to this comment]

    31. By shaina on Oct 12, 2007 | Reply

      hello sir

      Im very much interested knowing that you
      are informing about Pldt waho working at home..Im a housewife with kids and needs to use my extra time for having an income..pls help..thanks

      [Reply to this comment]

    32. By sheila on Oct 17, 2007 | Reply

      Good day!

      Knowing you brought much interest for me to join you. I need to have an extra income to pay all my bills and everyday needs. Hope you could help me.

      Thanks!!!

      [Reply to this comment]

    33. By Twinkle on Oct 24, 2007 | Reply

      Hello! I am interested to have a call center job while I am at home. I am 36 years old and a mother of 3. I have a free time when my kids are at school. Hope you can help me.

      [Reply to this comment]

    34. By Noel Bautista on Oct 28, 2007 | Reply

      There are a lot of work at home opportunities. But sad to say, there’s also a lot of scam work at home opportunities.

      For me, I do employ some people to work for me (work at home). I have people write blogs for me.

      Example

      http://www.chikamuna.com
      http://www.gadgetmetro.com
      http://www.manicmobile.com
      http://www.lindsaywatch.com
      http://www.fashionempress.com
      http://www.hiltonbuzz.com

      and some other blogs.

      Sometimes I have SEO (search engine optimization) related project and I assign them to people who work for me.

      There are a lot more ideas. You can check it out at my blog http://www.2minutecommute.com

      Noel Bautista

      [Reply to this comment]

    35. By katherine on Nov 12, 2007 | Reply

      hi! I am interested on this opportunity. kindly send me the details.thanx….

      [Reply to this comment]

    36. By ronald on Nov 26, 2007 | Reply

      can we into any pldt station…

      [Reply to this comment]

    37. By ronald on Feb 8, 2008 | Reply

      im very much interested on what WAHO has to offer?? pls do email at rnldgallo@yaoo.com senmd me all infor i have lots of experience being a callcenter agent outbound inbound tech support been there done that.. so tell email me the info and ill see what can i do????????
      thanks..

      [Reply to this comment]

    38. By Marilou Santos on Mar 4, 2008 | Reply

      Good day!

      Knowing you brought much interest for me to join you. I need to have an extra income to pay all my bills and everyday needs. Hope you could help me.

      Thanks!!! I really need a job.To help my family needs…

      [Reply to this comment]

    39. By ka edong on Mar 4, 2008 | Reply

      Goodluck, Marilou!

      [Reply to this comment]

    40. By linda on Mar 16, 2008 | Reply

      Dear sir;
      i’m interested about WAHO,can you please help me to find job without leaving our house? I used to worked before for 18 years in different fields but unfortunately i suffered from an accident and not able to go out anymore..i have my own pc and can speak english well..
      thank you and more power!!

      [Reply to this comment]

    41. By ka edong on Mar 17, 2008 | Reply

      Hi Linda,
      You can try searching for work from home opportunities at Noel Bautista’s http://www.2minutecommute.com/ .

      Goodluck!

      [Reply to this comment]

    42. By jacque ramos on Mar 27, 2008 | Reply

      hi.. i would like to ask the procedure how to work at home, is it like a call center agent? thank you so much. hoping to hear frm u. willing to work more than 8hrs

      jacque ramos
      email add:

      [Reply to this comment]

    43. By ka edong on Mar 27, 2008 | Reply

      Hi Jacque,
      Waho is a corporate product. As far as I know, it’s not available for individual users.
      Contact Waho for details. Thanks,
      ka edong

      [Reply to this comment]

    44. By JEO on May 14, 2008 | Reply

      I’m looking for a work at home job.

      pls email me at justin_eo@yahoo.com

      [Reply to this comment]

    45. By Bebeth Caraig on May 26, 2008 | Reply

      Hi, I am looking for a legitimate work at home part time job. Please reply to my email at abbey914@yahoo.com

      Thank you.

      [Reply to this comment]

    46. By edmund perez celis on May 27, 2008 | Reply

      hi ka edong. I’m a 33yr old call center agent who resigned because of sleeping problems because of a graveyard shift system of a certain call center company. When I saw WAHO I am very interested but have a few questions:

      * May I select the most suitable time for me or maybe the suitable shift?
      * Do you have an account with weekend rest days?
      * What’s the name of the company?
      * May I know what accounts you have and positions?
      * Do you have a chat and email support?

      Thanks Very Much Ka Edong and Best Regards

      [Reply to this comment]

    47. By ka edong on May 27, 2008 | Reply

      Hi Edmund, Bebeth,
      PLDT Waho is a service that caters to call centers. It’s not a service for the general public.
      ka edong

      [Reply to this comment]

    48. By aileen fernandez on May 28, 2008 | Reply

      Hi Sir, i am very much interested about PLDT WAHO. Please send me the info and other details. Thanks.

      [Reply to this comment]

    49. By Reycaliza M. Gallo on May 28, 2008 | Reply

      hi, i am working in a callcenter for 3 yrs and now i want to work at home to have more time for my family,, i am very interested about pldt waho.. please send me info..

      thank you.

      [Reply to this comment]

    50. By Louisa Roberts on Jun 6, 2008 | Reply

      I am a 22 year old, female. I wish to make a change on my daily activities by being more productive. Kindly send info about the topic at dizbytchlykwh0a@hotmail.com

      [Reply to this comment]

    51. By Vin Fuentes on Jun 13, 2008 | Reply

      Hi, I’m a stay at home mom and I think that this is a wonderful opportunity for added income. I used to work before my husband and I started a family. Is there any way I can get more info on this?

      [Reply to this comment]

    52. By Cheng Llave on Jun 16, 2008 | Reply

      I’m a mom of four and the idea of working at home is a great opportunity to earn while taking care of the house and the kids. I’d gladly appreciate more info on this.

      [Reply to this comment]

    53. By Henry Dennis Lacro on Jul 20, 2008 | Reply

      I with Convergys Phils. Inc. now for almost 3 years working as customer service representative. I’m interested about PLDT Waho. Could you please send me info concerning this. Thank you.

      [Reply to this comment]

    54. By angel on Jul 21, 2008 | Reply

      hi! im interested in the pldt waho info. i tried calling pldt but their people were quite busy. can you provide me with more info about this and how i can apply? i used to be with peoplesupport for almost 2 years however decided to spend more time with my daughter, but as needs grow i need a job from home. i hope you can help me with this. thanks!

      [Reply to this comment]

    55. By Jhun on Jul 23, 2008 | Reply

      Pls email me on how can I apply for this kind of job with PLDT WAHO… Thanks!

      [Reply to this comment]

    56. By VOIP Call Center Software India on Aug 14, 2008 | Reply

      This really sounds like an interesting option and would prove to be beneficial for the industry as well as the agents. This could save call center industries a lot of time effort and expense.

      [Reply to this comment]

    57. By Moira on Aug 15, 2008 | Reply

      Are you looking for an online jobs or work at home jobs? Are you a freelancer?
      For more info, questions, testimonials, proof of income just go to

      http://www.pinoyexchange.com/forums/showthread.php?t=346003

      [Reply to this comment]

    58. By ka edong on Aug 16, 2008 | Reply

      Hi Moira,
      Thanks for sharing your success story. Maraming mag-be-benefit diyan. :-)

      ka edong

      [Reply to this comment]

    59. By joel allan ersando on Aug 20, 2008 | Reply

      Good day..
      Can you gave me information on how to apply in PLDT wahoo..
      I need extra income because my income is not enough to support my famoly..
      Thank you very much…

      [Reply to this comment]

    60. By edwin subaran on Aug 21, 2008 | Reply

      greetings!

      i am interested.can u help me how?
      i heard about this before and just now that i got my time while searching for a home job.
      presently , i am working with pldt as a CSF Team leader here in cavite (undre sub-contractor) .On my exprerience as a TL ive learn and i can say that i have much knowledge about pldt products,dealing with subs complaints,and basic knowledge in dsl installation and troubles.
      i am happy with my job now because the more applications we have with my agents (true house to house and call outs),the more commision we recieve .

      being an agent ..i want to look for more source of income .and i am willing to work more from 5 pm onward (at home)

      but i am an undregrad .havent finish my 2nd year …am i fit for the job..

      ty and god bless

      [Reply to this comment]

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