Turn your Internet cafe into a Call Center
November 10th, 2005 | by ka edong |My brother, Elmer, has been giving me leads on Tech articles. This is one of them.
There’s a service provider at Center Mall in Philicoa (did I get the Mall name right?). The service is: conversion of an Internet shop into a call center.
Images flashed in my mind:
Ah! Internet shop by day, call center by night!
Well, that’s one of the possibilities. But I hear that some Internet shops are looking at converting their facilities into a full-time call center.
The service provider gives a shop owner the necessary skills, advice, technology, software etc. to convert an Internet shop into a well-equipped call center. They even have voice/accent training, a full-blown course.
Okay ‘to, a! With so many Internet shops in cut-throat competition, some will eventually loose out to other better located shops. Why not convert the shop into a call center?
Then accept sub-con jobs, or transcriptions, or online tech support sub-cons.
Whatya tink?
ka edong
tinking
39 Responses to “Turn your Internet cafe into a Call Center”
By sylver on Nov 10, 2005 | Reply
i think this will be possible in future time, but currently there are still a lot of things to consider if they want to shift on becoming a call center. Like equipments, security issues, redundant internet connections, PBX, VOIP phones, etc..etc..
By ka edong on Nov 10, 2005 | Reply
That’s where the consultant comes in. They help shop owners upgrade to call center standards with all those etceteras etceteras you mentioned
Are you in the industry, sylver?
By sylver on Nov 11, 2005 | Reply
yes sir. m working as an IT in one of the call centers here. Sometimes clients from the states are very meticulous about the security specially if it is credit collections.
By ka edong on Nov 11, 2005 | Reply
I agree. Other concerns include confidentiality (e.g. privacy of medical records).
keep on sharing, sylver.
ka edong
By japoy on Mar 24, 2006 | Reply
Well where you think owners going to get the money needed to adjust their shops into a callcenter….
hindi naman lahat ng mayari ng computer shops has the money to invest in a call center…..
PAUTANG NAMAN….
hehe
By ka edong on Mar 24, 2006 | Reply
Hi Japoy,
that’s what the consultant is there for. To help make sure your money doesn’t go to waste with mistakes that could be avoided.
Yung bumbay sa kanto, may pautang …
By Minnie Leongson on Nov 22, 2006 | Reply
Hi Ka Edong,
This is interesting. I’m an OFW based in Riyadh. I am starting to find out more about call center/bpo business as a prospective venture when I go home for good. Can you recommend a consultant for this matter?
Thanks and regards,
Minnie Leongson
By john vincent on Mar 14, 2007 | Reply
I wanted to convert my internet cafe into a call center. I’m looking for some copanies which are willing to help us or we are now working on the plan but the thing is we don’t have any client whose willing to be our partner with this business. would you please suggest some? thanks and god bless.
By ka edong on Mar 18, 2007 | Reply
Try this contact:
MYLA L. MATA
ALVA Pacific Corp.
843-9337/633-6648
By jann michael pamintuan on Sep 18, 2007 | Reply
yes sir maam im interested too sa ICD/CCN kaya lang naka base po ako d2 sa batangas masmaganda po kasi marami din jobless dito call center or data encoding and puntirya ko. maganda po ito.
By Sertac on Oct 4, 2007 | Reply
its really nice idea to convert lashops into call centers if you have the money to invest i suppose. However there is the most important matter after converting your lanshop into a callcenter who and how will the owner be able to get clients from the states, UK or Australia? Do the consultants assure you that you will have clients after they finish furnishing your bew business? or will the owners be left alone trying to find clients to sell the service and start making money?
By ka edong on Oct 4, 2007 | Reply
Hi Sertac,
I hear what you’re saying. I think that the consultants have a specific role of helping you convert your “hardware”, to re-purpose it.
I doubt if the consultants will *bring in* the clients. I think that’s the job of the call center owner. The consultants can give guidance, but ultimately I’d rather that the call center owners take marketing into their own hands.
Show owners are entrepreneurs, they will find their way to clients.
ka edong
By Ritchie Ramirez on Oct 15, 2007 | Reply
hello ka edong!
We could help owner’s of computer shops to convert them into call centers.
We are an Enterprise Solutions Company, catered to served Micro & SME’s here in the country.
If interested, kindly please give us a call so that we could start do business.
Ritchie Ramirez
President & General Manager
NorthGate Pioneer Systems Inc.
Tel. 906-6695 / 0917-5011280
By ka edong on Oct 16, 2007 | Reply
Thanks for info!
And do share your success stories, let’s spread the word.
Mabuhay!
ka edong
By supersigbin on Oct 23, 2007 | Reply
may internet na ba na nag convert nmg callcenter at night? my boss is interesting bout this.. pls give some infos tnx
By asking on Nov 7, 2007 | Reply
can we rent out our internet cafe to someone who would want to turn it into call center?
By isidro f. vasquez on Nov 14, 2007 | Reply
I owned K@iser Internet Cafe here in Bangued, Abra, Philippines and we are interested to expand into CALL CENTER business. We have all in all 22 workstations in operation. we have 2 ISP’s to guarantee continues Internet Connections.
By Felix Maminta on Nov 23, 2007 | Reply
Good idea… lanshop to call center. I am very much interested to convert my cafe to cc. Currently, I am the President of Iligan Internet cafe Operators Association dito sa Iligan.
Mahigit 180 ang members n aming association. Pwede ko i convince mga members tungkol dito.
Please contact me at Mr. Felix Maminta, President, IICOA, @ 0917-9074477.
By ka edong on Nov 23, 2007 | Reply
Hi Felix!
Goodluck!
Do contact some of those who have taken that path before, learn from them …
By poipoi on Dec 2, 2007 | Reply
hi,how can i put up my own home based call center at home.tnks
By Felix Maminta on Dec 10, 2007 | Reply
anyone here who could talk as our resource person regarding conversion of internet cafe to call center. pls. do call at (063) 221-7914; or 0917-9074477.
thank you.
Felix C. Maminta
President
Iligan Internet Cafe Operators, Asso., Inc.
By John on Feb 11, 2008 | Reply
All,
Servetrend Solutions can help for all of your call center requirements. We can help you to convert your Internet Cafe’s into call center.
John Mark Bañez
I.T. Consultant (Voice/Data)
Servetrend Solutions
Mobile: 0918-5712745
Email: johnmark.banezservetrend.com
By chris on Feb 11, 2008 | Reply
pano ba maconver ang internet cafe to become a call center. medyo mahina na kasi ang gaming. my magagastos ba rito amgkano at ano . plz help us. good day and god bless.
By John on Feb 12, 2008 | Reply
@chris
PM me at Yahoo Messenger: codershideout
By John on Feb 12, 2008 | Reply
@ poipoi
I can help to put up your own home based call center. You can contact me thru Yahoo Messenger at codershideout or at my mobile number 0918-5712745.
By John on Feb 12, 2008 | Reply
@Felix Maminta
Text message sent!
By John on Feb 12, 2008 | Reply
All,
Convert your Lan Shops, Internet cafe, computer in to call center at night. We can also provide call center campaigns with good payouts.
Warm regards,
John Mark Bañez
I.T. Consultant (Voice/Data)
Servetrend Solutions
YM: codershideout
Mobile: 0918-5712745
Phone: (02) 277.0100; (02)444.1654
By Jigs Garra on Apr 23, 2008 | Reply
Guys,
Worry no more! we have the total solutions! we can assist you technically to convert I-cafe into sophisticated call center inbound and outbound, even you can be small player of the telco industry e.g. voip services….!!!you may get in touch at +63918470.47.40.
Jigs Garra
COO
FIP INTERNET & I.T. CENTER
By Jigs Garra on Apr 23, 2008 | Reply
Guys,
Worry no more! We have the total solutions! We can assist you technically to convert I-cafe into sophisticated call center inbound and outbound, even you can be small player of the telco industry e.g. voip services….at minimal COST for further details!!!you may get in touch at +63918.470.47.40.email at dbgarra@techemail.com
Jigs Garra
COO
FIP INTERNET & I.T. CENTER
By Jigs on Apr 23, 2008 | Reply
Guys,
Worry no more! We have the total solutions! We can assist you technically to convert I-cafe into sophisticated call center inbound and outbound, even you can be small player of the telco industry e.g. voip services….at minimal COST for further details!!!you may get in touch at +63918.470.47.40.email at dbgarra@techemail.com
Jigs Garra
COO
FIP INTERNET & I.T. CENTER
By Ritchie M. Ramirez on Jun 29, 2008 | Reply
We could help owner’s of computer shops to convert them into call centers.
We are an Enterprise Solutions Company, catered to served Micro & SME’s here in the country.
If interested, kindly please give us a call so that we could start do business.
Ritchie Ramirez
President & General Manager
NorthGate Pioneer Systems Inc.
Tel. 531-5513 / 0905-4188337
By bernadette on Nov 5, 2008 | Reply
hi sir iam so interested about your saying,i really want to convert my internet cafe into sall center,but iam located here in laguna,i think wala pa pong call center here in laguna.thats whyim thingking to convert my shop into call center.
By dandy on Nov 26, 2008 | Reply
hi everyone… cguro totoo nga if you dont have much money to start the callcenter or homebase account, like me.. i have a client and campaign but wrong timing or luck of financials..kasi meron nga akong client pero hindi naman ako maka pag start. pero hindi pa rin ako nawawalan ng pagasa, cguro lahat ng material meron ako PC, VOIP, ACCOUNT AND CLIENT. pero kulang talaga sa puhunan….
By Briggs on Dec 24, 2008 | Reply
TO: Messrs. Felix C. Maminta, Isidro F. Vasquez, Jann Michael Pamintuan, John Vincent & Mmes. Minnie Leongson, & Bernadette:
Howdy, mga kababayan. . .
I noticed early on that you’ve desired your respective Internet Cafe establishments to be upgraded into Call Centers. Well, did y’all get your wishes realized? And if unfortunately unable to thus far, why the delay?
Am trying to vector the future of our nation’s internet cafe industry; and how it can catch up with the vigorous advances in other countries. I appreciate your responses to my 2 queries above. You may please directly email me at StarBLDR2@aol.com.
Meanwhile, please accept my best wishes for your business successes, ladies and gentlemen.
More power to y’all; and God bless. . .
–Buenafe A. Briggs
By James on Jan 6, 2009 | Reply
Anyone successfully did their lanshop here turn to a call center? If you’re looking for extra income why not try http://www.magkapera.webs.com I’m earning some now maybe others will earn too.
By Edi on Jan 13, 2009 | Reply
Interesting idea, possibly a great business model. O
By Ritchie Ramirez on Mar 27, 2009 | Reply
Good day!
I can help you on converting your internet shops into call centers at a minimal cost and everything is included. Kindly please contact me on 0905-4188337.
Best regards,
DJ