PLDT Interacts

November 11th, 2005 | by ka edong |

I have two stories on Pinoy.Tech.Blog about how I’ve experienced PLDT interacting with their customers through IVRS (Interactive Voice Response System).

Read about the IVRS recording my voice and validating my cellphone number and how Toni Rose Gayda of Eat Bulaga called me to do some telemarketing.

In these stories, I propose the use of these telephony technologies to serve better purposes (be it commercial in nature if need be) such as administering government services.

ka edong
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